Frequently Asked Questions

Psychiatric Services & Getting Started

Explore answers to common questions about psychiatric evaluations, medication management, and getting started with mental health care at Balanced Minds Psych & Total Mind-Body Wellness in St. George, Utah.

What happens during a psychiatric evaluation?

How does medication management work?

Psychiatric evaluations include a comprehensive review of your symptoms, medical and mental health history, current medications, and treatment goals. Whether you are attending an initial evaluation or a follow-up appointment, we assess your progress and needs to guide your individualized treatment plan. Initial evaluations are 60 minutes, while follow-up appointments are typically 30 minutes.

Medication management involves evaluating your response to treatment, monitoring symptom changes and potential side effects, and adjusting medications when clinically appropriate. Your provider works with you to determine the most appropriate treatment approach based on your symptoms, treatment goals, medical history, and individual response. Follow-up and monitoring needs vary depending on your condition, medications, and clinical circumstances. Our goal is to support symptom improvement, medication safety, emotional well-being, and sustained mental health stability over time.

Ketamine & Spravato® Treatments

Learn about specialized treatment options, including intramuscular (IM) ketamine therapy and Spravato® (esketamine), with answers about eligibility, treatment procedures, potential benefits, risks, safety precautions, and what to expect at Balanced Minds Psych & Total Mind-Body Wellness in St. George, Utah.

Ketamine and Spravato Protocols

Who qualifies for Ketamine Therapy?

How does Spravato esketamine differ?

Do I need transportation after sessions?

Eligibility for treatment depends on the specific service and an individualized clinical evaluation. We provide psychiatric care for adults experiencing a range of mental health concerns, including major depressive disorder (MDD), generalized anxiety disorder (GAD), post-traumatic stress disorder (PTSD), obsessive-compulsive disorder (OCD), panic disorder, and other psychiatric conditions. We also evaluate patients experiencing severe or treatment-resistant depression and other complex symptoms, including suicidal ideation, to determine the most appropriate treatment options. Specialized treatments, such as IM ketamine therapy and Spravato® (esketamine), require additional screening to assess eligibility, safety, and clinical appropriateness.

Spravato® (esketamine) is an FDA-approved nasal spray administered in a certified REMS treatment setting under medical supervision, with eligibility and use alongside or without an oral antidepressant depending on the approved indication and individual treatment plan.

Patients must arrange transportation home and must not drive after ketamine treatment due to potential drowsiness, dizziness, or dissociative effects. Our clinical team evaluates each patient and monitors vital signs before, during, and after treatment as clinically indicated, ensuring appropriate observation, recovery, and readiness for discharge. Patients must follow all post-treatment instructions and avoid driving until it is safe to do so under the clinic’s protocol.

Appointments, Pricing & Insurance

Find answers about appointment scheduling, current pricing, insurance coverage, payment options, office hours, cancellations, and what to expect when accessing mental health services at Balanced Minds Psych & Total Mind-Body Wellness in St. George, Utah.

Insurance, Pricing, and Visits

Do you accept insurance or self-pay?

How do I schedule an initial appointment?

We accept a variety of insurance plans for eligible services, including psychiatric evaluations, medication management, and individual psychotherapy, depending on your plan and coverage. Affordable self-pay options are available for patients without insurance or those paying out of pocket. Spravato® may be covered by insurance and typically requires prior authorization. Contact us to verify your benefits and discuss costs before scheduling.

You can schedule your initial new-patient psychiatric evaluation online through our Contact page or by calling 435-218-7352. Our team can answer your questions, help verify insurance coverage when applicable, review available payment options, and assist you in scheduling your initial appointment.

1. What mental health conditions do you treat?

We provide individualized psychiatric care for adults experiencing a variety of mental health concerns, including:

• Major depressive disorder (MDD)

• Generalized anxiety disorder (GAD) and other anxiety disorders

• Post-traumatic stress disorder (PTSD)

• Obsessive-compulsive disorder (OCD)

• Panic disorder

• Bipolar disorder

• Attention-deficit/hyperactivity disorder (ADHD), when appropriate

• Sleep-related concerns associated with mental health conditions

• Other psychiatric symptoms and emotional or behavioral concerns, including suicidal ideation

Treatment recommendations depend on each patient's symptoms, clinical assessment, medical history, and individual needs. Specialized treatments, including IM ketamine therapy and Spravato®, require additional screening to determine eligibility and safety.

2. Do you accept new patients?

Yes! Balanced Minds Psych & Total Mind-Body Wellness welcomes new patients seeking personalized mental health care.

• Schedule your initial psychiatric evaluation through our Contact page or call 435-218-7352.

• Our team can answer questions about available services, insurance coverage, and self-pay options.

• Appointment availability may vary, so please contact us to find a suitable time.

3. What should I bring to my first appointment?

To help make your first appointment as smooth and productive as possible, please bring:

• Photo identification: A valid government-issued ID.

• Insurance information: Your current insurance card and member ID if you plan to use insurance.

• Payment method: A form of payment if you are paying out of pocket.

• Medication list: Current prescription medications, over-the-counter medications, and supplements, including dosages when available.

• Relevant medical information: Pertinent medical history, previous psychiatric treatment, medication trials, and relevant records, if available.

• Questions or concerns: Any symptoms, treatment goals, or questions you would like to discuss.

Please contact us before your appointment if you are unsure whether additional documentation is needed.

4. Do you offer telehealth appointments?

Yes, telehealth appointments may be available for eligible services and patients, depending on clinical appropriateness, provider availability, and applicable state and insurance requirements.

• Contact our office at 435-218-7352 to ask whether your appointment can be conducted through telehealth.

• Some services require in-person visits, including treatments that involve on-site administration and monitoring.

• Insurance coverage for telehealth varies by plan, so we recommend verifying your benefits before scheduling.

5. What insurance plans do you accept?

We work with a variety of insurance plans for eligible services. Coverage and network participation can vary by plan, provider, and service.

• Contact our office at 435-218-7352 to ask about your specific insurance plan.

• Please have your current insurance card available so our team can help verify your benefits.

• Coverage, copayments, deductibles, and prior authorization requirements vary by policy.

• If you prefer not to use insurance or your service is not covered, self-pay options may be available.

• Spravato® treatment may require specific insurance approval and eligibility verification.

Please remember that benefit verification does not guarantee payment by your insurance company.

6. What should I expect during IM ketamine treatment?

Intramuscular (IM) ketamine therapy is a specialized treatment that may be considered for appropriately screened patients when clinically indicated. Your experience and treatment plan will depend on your individual needs.

• Initial evaluation: A clinician reviews your psychiatric and medical history, symptoms, current medications, treatment history, and potential risks.

• Eligibility and consent: The clinician discusses the potential benefits, risks, alternatives, and treatment expectations before treatment begins.

• Before treatment: Follow the clinic's instructions regarding medications, food, fluids, and transportation.

• During treatment: Ketamine is administered by intramuscular injection in the clinical setting, with appropriate observation and monitoring based on your treatment protocol.

• After treatment: You remain under observation until the clinical team determines that you are ready for discharge.

• Transportation: Arrange for someone to drive you home. Do not drive after treatment; follow the clinic's instructions about when it is safe to resume driving and other activities.

• Individualized care: Treatment response, potential side effects, and the need for additional sessions are evaluated throughout your care.

Ketamine is not appropriate for everyone. A thorough clinical assessment is required to determine whether this treatment is suitable for you.

7. What is your cancellation policy?

We require at least 24 hours' notice if you need to cancel or reschedule an appointment.

• Please contact our office as early as possible if you need to change your appointment.

• Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.

• Missed appointments may also be subject to a fee, in accordance with our office policy.

• If an unexpected emergency prevents you from attending, please contact us as soon as possible.

We appreciate advance notice because it allows us to offer the appointment time to another patient who may need care.

Find out how to contact Balanced Minds Psych & Total Mind-Body Wellness, request an appointment, ask questions about available services, and determine the next steps for receiving personalized mental health care in St. George, Utah.

Our compassionate team in St. George, Utah, is here to help you explore personalized mental health treatment options, verify insurance coverage, and find affordable self-pay pricing. Contact us with questions about psychiatric evaluations, medication management, psychotherapy, IM ketamine therapy, or Spravato® treatment.